On Wednesday, March 27, 2024, an incident between KFC represented by the manager at their outlet in the Murtala Mohammed Airport and the son of the former Ogun state governor, Adebola Daniels, broke into the limelight. The Federal Airports Authority of Nigeria (FAAN) acted swiftly and shut down the branch barely a day later on Thursday, March 28, 2024. The incident has sparked public reaction and criticism. Here’s everything we know about the situation.
What went down between KFC and Debola Daniels?
The issue between Debola Daniels and KFC stemmed from an incident where KFC denied access to Adebola Daniel, the son of former Ogun State Governor Gbenga Daniel, who uses a wheelchair. Adebola Daniel shared his experience of being asked to leave the KFC premises at the Murtala Muhammed Airport in Lagos because of KFC’s “No wheelchairs allowed,” policy. He described this experience as humiliating and discriminative towards people with disabilities.
In his open message to KFC, Debola asks if he is not human enough to eat at the restaurant.
What reaction did this get?
This incident prompted a reaction from the Minister of Aviation, Festus Keyamo, who announced the shutdown of the KFC outlet following an investigation that confirmed the allegations of discrimination against Adebola Daniel by the Director of Public Affairs and Consumer Protection at FAAN. The only penalty on the list was a public apology.
Some individuals took to Twitter to disagree with this penalty, stating that an apology would not cut it as KFC violated the law through their actions.
What does KFC have to say about this?
Taking to their Twitter account, KFC released a statement about the incident reinforcing the management’s stand against bias and discrimination and assuring the public that they are training their staff to be more inclusive and servicing to guests regardless of their status and ability.
While Nigerians await KFC’s public apology as directed by FAAN, you can join the conversation on our WhatsApp channel here.
